Privacy Policy

Table of contents :

A. Why do we collect Personal information?

We gather personal information from individuals to verify their identity to provide them with the necessary information to serve them, and enhance their overall career experience. This information helps us offer convenient access to our products and services, and may enable us to customize their career journey.

B. What information do we collect and how do we use it?

Information you provide:

We gather data to improve the quality of our services. To access specific features of our website, we may require your name, email address, and other personal details. On occasion, we may also request this information when you participate in promotions or contests we sponsor or those of our partners. In instances where you utilize a paid feature, we will collect your payment account information or credit card data.

During your use of our paid products, we keep a record of the web pages and related information you access, which we store on our servers. This allows us to monitor your progress, and identify items you have completed, as well as those still outstanding.

User Communications:

If you send us emails or other communications, we may retain them to handle your inquiries, respond to your requests, and improve our services.

Cookies:

We use cookies (small files containing a unique character string) to identify your browser when you visit our website. Cookies are utilized to monitor your preferences, expedite your login process, and aggregated to identify user trends. This data helps us enhance our offerings, such as providing more content in areas of greater interest to the majority of users. While most browsers accept cookies by default, you may change your browser settings to reject all cookies or notify you when a cookie is being sent. However, some features and services may not work correctly if cookies are disabled.

Log Information:

When you access our website, our servers automatically store information that your browser sends each time you visit a website. Upon accessing our website, our servers automatically record information that your browser sends whenever you visit a website. This recorded information, which is referred to as server logs, may contain details such as your web request, Internet Protocol (IP) address, type of browser used, language preference, date and time of your request, and one or more cookies that uniquely identify your browser.

Links:

We may provide links that enable us to track whether they have been followed. We utilize this data to improve our personalized content. Clicking on links may redirect you to sites outside of our domain. We are not responsible for the privacy practices of other websites. We recommend that our users review the privacy statements of each website that collects personally identifiable information when they leave our site. This Privacy Policy only pertains to information obtained by our website.

Public Forums:

Certain features on our website, such as discussion forums, may require you to share your personal information, such as comments, messages, files, and photos. This information may be available to all users and in the public domain. All information sharing is at your own risk. If you disclose personal information on your profile or when posting on our forums, it may become publicly accessible. We shall not be liable or responsible for any damages caused by any one by using the data form use of this website.

C. Information Sharing

With the exception of sharing credit card data, First EduIndia Ltd only shares personal information with external companies or individuals under specific circumstances, which are as follows:

  1. To comply with any applicable laws, regulations, legal processes or enforceable governmental requests.

  2. Enforce the terms of use, including investigating potential violations thereof.

  3. Detect, prevent, or address fraud, security, or technical issues.

  4. First EduIndia Limited may share personal information with external parties in order to protect against any imminent harm to the company’s rights, property, or safety, as required or permitted by law. Additionally, First EduIndia may share certain pieces of aggregated, non-personal information with third parties, such as the number of users subscribed to a specific product or registered on the website. It’s important to note that such information does not identify individuals individually.

  5. When you use the First EduIndia website or register on it, you give the company permission to contact you via email, phone call, or SMS to offer its services, provide product knowledge, and offer promotional and third-party offers. It’s important to note that personal identifiable information may be collected for these purposes. Regardless of whether you have registered under DND or DNC or NCPR service, you still authorize First EduIndia to call you for the aforementioned purposes until 365 days after your registration with the company.

  6. To cater to the needs and preferences of customers, it is important to respond to their objectives, demands, and choices regarding the products or services they wish to avail.

D. How long do we retain user data?

We may share relevant details with service providers who assist us in delivering the services we provide. These third-party entities could help us conduct our business operations, including hosting the service on co-located servers. If we involve third parties in handling any personal information, we ensure to establish reasonable contractual and technical safeguards that limit the use of that information to the purposes we specify.

E. Grievances

“If you have any complaints or issues regarding the use of your personal information or other privacy matters, please reach out to the Grievance Officer using the contact information provided below:

Grievance Officer: support@firsteduindia.com”

Contact us

“If you have any queries or concerns about this privacy policy, please feel free to reach out to us by sending a written message to the following email address: info@firsteduindia.com”

F. Disclaimer

The information provided on this website is intended for general purposes only, and it is owned and maintained by First EduIndia Limited; further changes may be based on multiple factors, including but not limited to the passage of time and alterations to the university’s or country’s policies. While we strive to keep the information accurate, complete, and up-to-date, we make no express or implied warranties of any kind regarding the accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

Any reliance you place on such information is at your own risk, and we shall not be held responsible for any loss or damage, including but not limited to  indirect, consequential, or any other damages, arising from the use of this website or the information provided therein, including loss of data or profits.

This website may contain links to other websites that are beyond our control. We do not have any control over the nature, content, and availability of these sites, and the inclusion of any links does not necessarily imply our recommendation or endorsement of the views expressed therein.

We make every effort to keep the website functioning smoothly, but we shall not be held liable for any temporary unavailability of the website due to technical issues that are beyond our control.

First Edu India Limited assumes no liability for any errors, omissions, or ambiguities in the information/figures provided on this website/page(s). Disputes, if any, are subject to Faridabad, Haryana Jurisdiction only.

G. Data Deletion

To request the deletion of your data from our servers, please send an email to info@firsteduindia.com with the subject line “Data Deletion <Your Email ID>”. We will process your request as soon as possible.

H. Grievance Redressal

“To comply with the provisions of the Information and Technology Act, 2005 (“IT Act”), we have designated a Grievance Officer to address your concerns regarding the use of your user data. You can contact the officer at support@firsteduindia.com.

If you have any complaints or concerns about the use of your user data, you can write to us electronically at info@firsteduindia.com, or send a letter to us at:

First EduIndia,

Plot No. 2, 2nd Floor,

Near NHPC Metro Station,

Faridabad, Haryana 121003.

The Grievance Officer will acknowledge your email within 48 hours of receiving it and will resolve your complaint within 15 days of receiving your email, after conducting hearings and discussions.”

Company Details

Registered Office

First EduIndia Limited,

Plot No. 2, 2nd Floor,

Near NHPC Metro Station, Faridabad, Haryana 121003